Getting started is easy! The super admin will onboard your school into the platform and assign a school admin to manage your institution. Once onboarded, the school admin can set up classes, add teachers, students, and parents, and configure the system to meet your school's specific needs. Our onboarding team will provide documentation, and personalized support to ensure a smooth transition.

Absolutely. We use bank-grade 256-bit encryption for all data in transit and at rest. Our servers are hosted in secure, ISO 27001-certified data centers with regular security audits. We comply with GDPR and local data protection regulations to ensure your information is always protected.

Yes, we offer API access and pre-built integrations with many common educational and financial systems. Our team can work with you to ensure smooth data migration and integration with your existing student information systems, accounting software, or other platforms.

If your institution grows beyond your current plan's student limit, you'll receive a notification and can easily upgrade to a higher plan. We'll prorate any difference in cost, and there's no downtime during the transition.

We offer 24/7 email support with a guaranteed response within 4 hours during business days. Premium plans include phone support and dedicated account managers. All customers have access to our comprehensive knowledge base, video tutorials, and community forums.